Recall

Tainoki Fine Furniture - Voluntary Chair Recall

TAINOKI FINE FURNITURE

VOLUNTARY CHAIR RECALL NOTICE

Voluntary Chair Recall

Tainoki Fine Furniture has issued a voluntary recall on select swivel office chair models sold at HomeGoods due to a potential defect in the chair base. The recalled chairs' base can bend, posing a fall hazard. Consumers should immediately stop using the recalled chairs.

Affected Models M7016O (Noah)  •  M7004O (Owen)  •  M7074O (Warren)

Important: Not all chairs under these model numbers are affected. Only specific batches have the defect. Please review the identification section below to determine if your chair is part of the recall.

Noah Office Chair
M7016O
Cream, Jiffy, French Roast, Black
Retail: $179.99
Owen Office Chair
M7004O
Cream, Black, Merlin, Jiffy, Wade
Retail: $199.99
Warren Office Chair
M7074O
Taupe, Justin's
Retail: $179.99

Is My Chair Affected?

Flip your chair over and compare the base to the images below. The affected chairs have smooth, round tubular legs. The correct (non-affected) chairs have flat channel legs with visible rivets.

Affected chair base with smooth round tubular legs
AFFECTED - Recall Required
Smooth, round tubular legs
Correct chair base with flat channel legs and rivets
NOT AFFECTED - No Action Needed
Flat channel legs with visible rivets

If you are unsure whether your chair is affected, please call us or email a photo of your chair base to hello@tainoki.com and we will help you determine if your unit is part of the recall.

How To Participate In The Recall

If your chair is affected, please follow the steps below. Do not dispose of your chair until we have verified it is from an affected batch.

1

Stop using the chair immediately. Do not sit in or use the recalled chair.

2

Photograph the base: Flip the chair over and take a clear photo of the underside so we can verify your chair is from an affected batch.

3

Email us: Send the photo to hello@tainoki.com along with your full name, phone number, and mailing address. We will review and confirm whether your chair is affected within 1-2 business days.

4

Mark the chair: Once we confirm your chair is affected, use a Sharpie black marker to write "RECALL" and today's date on the chair.

5

Photograph the marked chair: Take a photo of the chair clearly showing the "RECALL" marking and date.

6

Email the photo: Send the photo of the marked chair to hello@tainoki.com. Once we receive and verify the photo, we will send you a disposal waiver to sign and then issue your full refund.

Disposal Waiver By participating in this recall, you acknowledge that you will dispose of the recalled chair and confirm that it will not be used, sold, or given to another person. Your refund will be issued after Tainoki Fine Furniture receives and verifies photographic proof of the marked chair and a signed copy of this waiver.
Please do not dispose of your chair until we have confirmed it is from an affected batch. We will respond to your initial email within 1-2 business days.

Refund Information

You will receive a full refund of the purchase price plus applicable sales tax for your state. Refunds will be issued via check or Zelle, your choice. Please indicate your preferred refund method when you email us.

Refunds will be processed after we receive the photo of the marked chair and the signed disposal waiver.

Frequently Asked Questions

Q: Why is Tainoki conducting this recall?
A: We are conducting this recall to keep our customers safe and prevent injuries. We identified a defect in the chair base that can bend, posing a fall hazard, and we want to make sure every affected unit is removed from use.
Q: How can I tell if my chair is affected by the recall?
A: First, check the model number on the label on the underside of your chair seat. The affected models are M7016O (Noah), M7004O (Owen), and M7074O (Warren). However, not all chairs under these model numbers are affected. Flip your chair over and compare the base to the images on this page. Affected chairs have smooth, round tubular legs. Non-affected chairs have flat channel legs with visible rivets. If you are unsure, email a photo of your chair base to hello@tainoki.com and we will confirm for you.
Q: What is the problem with my chair?
A: The base of the recalled chairs can bend, which may cause the chair to become unstable and pose a fall hazard.
Q: My chair appears to be fine. Can I continue to use it?
A: No. Even though your chair appears to be safe, we are asking all customers with affected chairs to immediately stop using the product and participate in the recall.
Q: I no longer have the receipt for my chair. Can I still participate?
A: Yes. A receipt is not required to participate in the recall. We verify affected chairs by reviewing a photo of the chair base.
Q: Will I receive a full refund?
A: Yes. You will receive a full refund of the purchase price plus applicable sales tax for your state.
Q: How will I receive my refund?
A: Refunds will be issued via check or Zelle, your choice. Please let us know your preferred refund method when you contact us.
Q: How long will it take to receive my refund?
A: Once we receive the photo of the marked chair and the signed disposal waiver, please allow 2-3 weeks for your refund to be processed. We apologize for any inconvenience and are working to process refunds as quickly as possible.
Q: What colors and models are included in the recall?
A: The Noah Office Chair (M7016O) in Cream, Jiffy, French Roast, and Black; the Owen Office Chair (M7004O) in Cream, Black, Merlin, Jiffy, and Wade; and the Warren Office Chair (M7074O) in Taupe and Justin's.
Q: What do I do with the chair after the recall?
A: After we confirm your chair is affected, you will write "RECALL" and the date on the chair with a Sharpie black marker, take a photo, and sign a disposal waiver confirming you will dispose of the chair and not reuse, sell, or give it to another person. Once we receive the photo and signed waiver, we will issue your refund.
Q: Why do I need to write "RECALL" and the date on the chair?
A: Writing "RECALL" and the date on the chair helps us verify and document each recalled unit. It also prevents the chair from being picked up and reused by someone else after disposal.
Q: What if I don't have a computer?
A: No problem. Call us at (888) 698-2466, Monday through Friday from 10:00 AM to 7:00 PM PT, and we will walk you through the process. You can use a smartphone to take and send photos via text or email.
Q: Have there been any injuries reported?
A: No. There have been no injuries reported. We are conducting this recall proactively to prevent any potential injuries.
Q: How do I contact Tainoki about the recall?
A: You can reach us by phone at (888) 698-2466, Monday through Friday from 10:00 AM to 7:00 PM PT. You can also email us at hello@tainoki.com.

CPSC Press Release

Tainoki Fine Furniture Recalls Office Chairs Due to Risk of Serious Injury and Fall Hazard

Name of Product: Swivel Office Chairs

Hazard: The recalled chairs' base can bend, posing a fall hazard.

Remedy: Refund

Consumers should immediately stop using the recalled chairs and visit www.tainoki.com/recall for instructions on how to submit photos of the recalled chairs, the model number and the destruction of the chairs for a full refund.

Consumer Contact: By email at hello@tainoki.com or by calling Tainoki Fine Furniture at 888-698-2466 from 10 a.m. to 7 p.m. PT Monday through Friday or online at www.tainoki.com/recall.

Units: About 1,600

Description: This recall involves height-adjustable swivel office chairs designed for desk use. The chairs feature an upholstered padded seat, backrest headrest, and two padded armrests supported by chrome-finished metal bars. The following model names, model numbers, and colors are included in this recall: Noah Office Chair, model number M7016O in Cream, Jiffy, French Roast, and Black; the Owen Office Chair, model number M7004O in Cream, Black, Merlin, Jiffy and Wade; the Warren Office Chair, model number M7074O in Taupe and Justin's. The model numbers can be found on the label on the underside of the chair seat. The chairs sit on a five-star chrome metal base with five black rolling casters.

Incidents/Injuries: None reported

Sold at: HomeGoods stores nationwide from August 2025 through December 2025 for about $180.

Importer: Tainoki Fine Furniture, of Brea, California

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